Returns & Exchanges
At JAX Outdoor Gear, Farm & Ranch, we want you to be completely satisfied with your purchase. If your apparel or gear doesn't meet your expectations, you can return or exchange it within 30 days of purchase provided it is in new, unworn condition with original tags attached.
Start Your Return
Log into your account or use our guest portal with your order number and zip code to initiate a return request and print your prepaid shipping label.
Pack Your Items
Securely place the items in their original packaging, ensuring all manufacturer tags, labels, and protective stickers are still attached to the garments.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing